Mobile Broadband On Demand
Monetization for Wireless Service Providers
Mobile Broadband On Demand is targeted to service providers who want to offer an easy and economical way for individuals to access the Internet. The solution enables time and/or usage-based on-demand access to mobile broadband services. An interactive on-device user interface allows subscribers to easily monitor, manage and replenish their data services without overages.
Mobile broadband solutions available in the market today typically rely on network-based architecture only and do not address the user experience locally on the device. The Telespree solution provides network-based policy management as well as a locally present policy agent and customizable data meter on the device. The solution delivers a seamless and automated service enrollment experience as well as re-enrollment when a session has expired.
Solution Elements
Activation and On-Boarding - Subscribers can seamlessly enroll, activate and begin using service immediately on 3G, 4G or hybrid devices directly on the device without calling care or needing retail assistance.
Session Control - When the time period or usage allocation expires, subscribers are automatically redirected to a re-enrollment experience including business logic options (e.g. purchase additional discrete data amounts, enroll for contract, etc.).
MyDashboard (Policy Agent/Data Meter) - The on-device user interface enables a personalized user experience that provides full transparency around mobile data usage. Customized by the service provider, the GUI allows subscribers to:
- View real-time service information with a data meter, including time and megabyte usage
- Receive low usage and personalized reminders
- Manage their account; view usage history; and purchase new sessions
- View special offers in real time such as content offers, new features, promotions, etc.
- Monitor shared service between multiple devices on an account (e.g. 5GB plan shared by smart phone, USB,tablet via mobile hot spot)
Benefits
- Enhances the Quality of Experience (QoE) by allowing subscribers to monitor service, set usage and time based thresholds and buy new services as needed
- Provides service providers with easy customization, branding and change management of plans, offers, special promotions and GUIs
- Eliminates customer care calls, reduces logistics costs and expands distribution opportunities
- Available as a hosted solution to enable a quick time to market